Refunds are not able to be given for voluntary donations made by cheque or cash and are not normally given for online donations.

However, we recognise that there are sometimes exceptional circumstances which arise where a mistake has been made in making an online donation and a correction is appropriate.

For example:

• If the wrong donation amount was entered in error and not noticed until the donation was confirmed (e.g £1000 entered instead of £100)

• If the donation has inadvertently resulted in serious family problems

As a Christian charity we are sensitive to these exceptional circumstances and would be willing to consider a refund of all or part of the donation given provided that we are notified within 7 days of the actual donation date. Please send an E Mail with all details to janet.white@amentrust.co.uk

If you have set up a Futurepay agreement you can change subsequent donations either through the AMEN page or by logging onto the Worldpay Shopper Management System (SMS) by clicking on the link http://www.worldpay.com/shopper